COPPA Policy

COPPA NOTICE TO PARENTS AND GUARDIANS OF INFORMATIONAL PRACTICES WITH REGARD TO CHILDREN

http://www.airhogs.com and http://my.AirHogs.com/ (the "Site") is a web site owned and operated by SPIN MASTER STUDIOS for kids and adults to provide a forum for discussion, evaluation, and sale of radio controlled vehicles, such as helicopters and planes. In order for your child to enjoy all of the information and services that we provide, your child may register for our service. The registration process begins when your child electronically indicates to us that he or she is under 13. If your child indicates that he or she is under 13, we will ask your child to provide only his or her first name and your email address. Subsequently, we will send a message to your email address, asking you to set up your child as a registered user of the Site ("Member"), so that your child can have access to content and/or services on the Site ("Membership"). That email message will include a link to this Notice to Parents and Guardians of Informational Practices with Regard to Children ("Notice"). This procedure is designed to protect the privacy of your child and to comply with the Children's Online Privacy Protection Act ("COPPA") and related rules. To complete the registration process, you will be asked to print, fill out and fax or mail to us a registration form. That form will request certain information concerning you and your child.

Information requested on the registration form concerning you -- the parent -- includes both required and optional information. Required information includes your first and last name and email address. Submission of the form also gives (1) consent to your child's receipt of an email newsletter; (2) permits your child to (a) read and post messages on our message boards at the Site; (b) participate in live, moderated chats on the Site; (c) enter our contests and sweepstakes and respond to special offers, giveaways and promotions; (d) contribute an article, photo, video or other feature for the Site; and (e) participate in surveys or polls conducted on the Site.

Information requested on the registration form concerning your child also includes required and optional items. Required information includes your child's first name, and date of birth. The child's last name is optional.

In our effort to provide your child with services customized to his or her interests, we use cookies to keep and sometimes track information. A cookie is a small piece of data that is sent to an individual's browser from a web server and stored on the individual's computer's hard drive. We may use cookies to access your child's account information (stored on our computers), to estimate our audience size for our advertisers, to identify which areas of the Site your child has visited, and for other purposes in order to deliver better and more personalized services. We do not otherwise use passive technologies to track individual visitors' onsite activities without their info.

We also want you to understand the purposes for which information is collected from you and your child under the age of 13. We collect first names and parents' email addresses from persons under 13 years of age for the purpose of obtaining registration information from the parent. As required by law, we do not collect more information than is reasonably necessary to enroll a Member under the age of 13 in a contest or sweepstakes and do not retain that information after the contest or drawing is concluded.

We also collect additional personal information such as gender, first and last names, We use this information to help tailor our content more precisely to the needs of our users. We extract from this personal information certain aggregate data, not identified as that of any particular person or persons, from which we can inform potential advertisers of the numbers and kinds of people that use the Site. By providing this information to potential advertisers, all of whom we evaluate in an attempt to ensure that they are responsible and appropriate for kids before we accept their advertising messages, we are able to attract sponsored prizes for contests and sweepstakes and provide advertising that will be of interest to our Members. We do not, however, send email advertising, newsletters or other information to a Member unless the Member (or the Member's parents, in the case of a Member under the age of 13) has elected to receive those advertisements, newsletters or other information.

Finally, we collect information from parents, as part of the registration process, for the sole purpose of verifying that the person filling out the registration form is an adult. When an account is established for a child under 13, that information is requested from the child's parents.

We also protect your child's information from disclosure to unauthorized persons we do not voluntarily disclose personal Member information except as needed to provide or improve our service. For example, personal information of our Members may be disclosed: (1) to a partner of our company that establishes and administers the Member's retail purchasing accounts; (2) to an agent or contractor for the purpose of assisting with a contest or sweepstakes or arranging for the mailing of prizes; and (3) to a third-party that provides information or service to our Members at the request of those Members. we will strive to ensure that each partner, agent or contractor to which Member information is disclosed will use the information only for the intended purpose, keep it confidential and not retain the information after it is no longer needed in connection with the account, contest, sweepstakes, or request for information or service for which the information was collected.

Also, we may sometimes be required to disclose personal information in response to a subpoena, warrant or other legal process requiring it to make information available to law enforcement, administrative agencies or parties to judicial proceedings.

As noted earlier, we also may provide aggregate, statistical data to responsible advertisers and other third parties. That aggregate information does not include data from which the identities of any Member can be determined.

As a parent, you have the legal right to review and secure correction of personal information that we have obtained from your child under the age of 13. You also have the right to withdraw or limit your previous consent to our collection and use of the personal information of your child under the age of 13. In order to exercise these rights, parents should contact the operator of the Site by email at: support@airhogs.com; or by mail at Spin Master Studios, 5890 W. Jefferson Blvd. Ste. K, Los Angeles, CA 90016. We will not release any personal information of children under the age of 13 to persons claiming to be those children's parents without verification that the child's parent is requesting the information.

If we make any material change to this Notice or the informational practices with regard to children that were in effect when your consent to the collection of your child's personal information was obtained, we will - as required by law - send you a new notice and request your consent.

We take seriously our obligation to safeguard the confidentiality, security and integrity of personal information collected from our Members, and have established and will maintain procedures that are designed for that purpose. Members and parents should be aware, however, that no system is completely secure from hackers, network failure and error, and we cannot guarantee the confidentiality, security and integrity of information maintained on our service.

Finally, it is important to us that Members and their parents understand our policy and practices concerning the collection, disclosure and use of our Members' personal information. We encourage you to carefully read our Privacy Policy and Terms of Use and if you have any questions about our information practices, please contact the operator of the Site by email at: support@airhogs.com; or by mail at Spin Master Studios, 5890 W. Jefferson Blvd. Ste. K, Los Angeles, CA 90016.

Plane

Customer Care

Having trouble with your Air Hogs?
We're going to do our best to get you airborne as soon as possible. Call our Custom Care Department at: 1-800-622-8339 or email us at support@airhogs.com. Hours: Monday - Friday 9am - 8pm EST.

You are leaving the Spin Master Web site and will be entering another Web site, which will have different terms of use and privacy policies. KIDS, please check with an adult before you visit other Web sites and remember to not share any personal information about yourself – including your full name, address and phone number – without your parent or guardian’s permission.